Your guide to using Doctoronline
Get treated without the inconvenience of waiting rooms. How does Doctoronline work?
Explore reliable, up-to-date information thoroughly reviewed by healthcare professionals.
How the Doctoronline process works
Step 1
Learn about your health and possible treatments
Step 2
Consult a doctor online
Complete a medical questionnaire and request your treatment, which will be reviewed by an experienced doctor.
Step 3
Get medical advice
If suitable, the doctor will issue a prescription for your treatment.
Step 4
Swift and secure delivery
Your prescription will be sent to an EU-affiliated partner pharmacy, which will coordinate the shipment of your medication. Only original, EU-registered medications are supplied.
Any further questions?
For support, simply contact our customer service via the after-care link in ‘My Environment’ or use our chat function.
In your confirmation email, you can easily verify the name and official registration details of your prescribing doctor, along with the regulatory authority in the EU country where the doctor is registered.
Want to know more?
We believe in self-health management
We’re committed to accessible healthcare because you should be in charge of your own health. At Doctoronline, we make it easy for you to access quality healthcare, empowering you to make choices that best suit your needs.Our Medical Advisory Board
We have an independent Medical Advisory Board, made up of experienced doctors and pharmacists. This team oversees all medical processes on our platform, ensuring both quality and safety in every service.Affiliated doctors
Our network includes a diverse range of affiliated doctors, each bringing expertise from various medical fields. These professionals work with us to provide guidance and help ensure that our services meet the highest standards of care. Each doctor is carefully selected to uphold the quality and integrity of our platform.